Effective date: October 14, 2026
60-day money-back guarantee
Your first Complete Gut Relief Bundle order is covered by our 60-day money-back guarantee, starting on the delivery date. You may open and try the products. If the routine is not right for you, contact us within that 60-day window to request a refund. No physical return is required. This voluntary satisfaction guarantee applies to your initial bundle order only; subsequent subscription renewals are not covered by this first-order guarantee.
The guarantee refunds the purchase price paid for the eligible first bundle order, with applicable tax refunded as required. Standard shipping is free, and no return-postage or restocking charge applies to this no-return guarantee.
How to make a request
Email g@m1h4.com with your order number, the email address used for the order, and the item or order you want us to review. Tell us whether the request is about the satisfaction guarantee, an incorrect or damaged item, a shipment problem, or another issue. Do not send payment-card details or medical records.
We will review the request and explain the next steps. A request received within the stated guarantee window remains timely even if our response comes later.
Refunds
When a refund is approved, we will submit it to the original payment method where possible and confirm it to you. If that payment method cannot receive a refund, we will agree an appropriate alternative with you. Bank and payment-provider processing times vary. Contact us if a confirmed refund has not appeared so we can help trace it.
We will process refunds required by law within the applicable deadline. Where a monetary refund is required, we will not replace it with store credit.
Damaged or incorrect items
Contact us promptly if a product arrives damaged, is incorrect, or appears defective. Include your order number and a description; photos of the item and packaging can help us investigate. Do not use a product with a damaged seal or suspected contamination. We will explain the appropriate replacement, refund, or other remedy. These remedies are separate from the voluntary satisfaction guarantee and are not limited to a first order.
Return instructions
Contact us before mailing any product. Do not send products to the business mailing address or to a supplier warehouse without instructions from KindGut. No product return or return postage is required for an eligible first-order satisfaction-guarantee claim.
Subscriptions
Requesting a refund does not by itself tell us whether you want to cancel future renewals. To stop future charges, clearly request cancellation when you contact us at g@m1h4.com. Cancellation stops future renewals and does not take away refund rights for an existing order under this policy or applicable law.
Delayed or missing orders
See the Shipping Policy for delayed or unshipped orders. A delivery problem is separate from a change-of-mind or satisfaction request. We will investigate and provide the remedy required by the circumstances and applicable law.
Your consumer rights
This policy and any voluntary guarantee are in addition to your rights under applicable law. They do not exclude rights for goods that are faulty, not as described, or not supplied, and do not limit any remedy that cannot lawfully be excluded.
Contact
Email: g@m1h4.com. Phone: +1 307-240-2127. Business mailing address: KindGut, 30 N Gould St, Sheridan WY 82801, United States. Request instructions before returning products.